Privacy Policy

ONLINE PRIVACY AND CREDIT CARD PROTECTION POLICY

At Olive Tree Bible Software we want you to feel safe and secure when you provide us with your personal information online. For this reason we use Secure Socket Layer (SSL) technology to encrypt your credit card and other sensitive information when you make product purchases or request technical assistance. The process of encryption prevents unauthorized individuals from viewing your information as it is securely transmitted over the internet. Once received, your credit card information is not transmitted over the internet again. Even with the very best protection policies and safeguard procedures in place, there is always the remote possibility of fraud. If you believe unauthorized use of your credit information has occurred, follow the reporting procedures defined by your credit card's issuing bank and contact us immediately. Most credit card companies cover all charges that result form unauthorized use of your credit card or may limit your liability to $50.

Our store is very secure. At checkout you can see the little gold lock is closed and that indicates SSL is being used for the transaction. SSL is short for Secure Sockets Layer, a protocol developed by Netscape for transmitting private documents via the Internet. SSL works by using a public key to encrypt data that is transferred over the SSL connection. Both Netscape Navigator and Internet Explorer support SSL, and many Websites use the protocol to protect confidential user information, such as credit card numbers. By convention, URLs that require an SSL connection start with https: instead of http:

OUR COMMITMENT TO PRIVACY

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. It applies to all information you submit, such as your name, address, e-mail address, telephone number and credit card number. We use the information you provide when placing an order to complete that order, and when assisting with support issues. We may also contact you from time to time with product updates, links to free downloads, and other product information that we think may be of interest to you. You will always have the opportunity to opt-out of email communications from Olive Tree Bible Software. We do not share this information with outside parties. You can review information about you that we have collected online and maintain by writing us at support@olivetree.com. You can also call to request factual correction in your information. To better safeguard your information, we will take reasonable steps to verify your identity before granting access or making corrections.

OUR COMMITMENT TO DATA SECURITY

To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

CONTACTING OLIVE TREE BIBLE SOFTWARE

Please note that whenever you submit any information to us in connection with any OliveTree.com related services, you consent to Olive Tree Bible Software's processing of this information in the United States as necessary to provide the services in which you are participating. If you have any questions, comments, criticisms, or complaints about OliveTree.com's privacy policy and/or the way it affects you, please feel free to email us.