We want our users to have the best experience possible with Olive Tree products. We realize that, on occasion, a product may not meet your expectations, therefore we can consider requests for refunds made within 30 days of the purchase of that item on OliveTree.com. We apologize, but we are not able to provide refunds on purchases made within app stores such as iTunes, as those purchases are subject to the terms and conditions that you agreed to when you set up your account with them. In certain cases we may be prohibited from providing a refund due to publisher restrictions; please see product descriptions for details about individual product eligibility.